Click on the Help & Support link at the bottom of this page, then when that page opens, click on the right side where it says 'Contact Us'.
Program use in tournaments...
If you're reporting suspected cheating, you only need to submit their username to us on a support ticket.
Ok Thank you! I've found it... but the link you sent me in the mail (to follow my ticket) doesn't work... it tells me that I have to login to continue... but I'm already logged in!
Because I submitted the match to my program... it's strange that a player looses the Pawn d4 in 8 moves in a Hungarian Defence (a very positional opening, as you know...) and then plays 35 best moves after that...
hhahahahhahahha Godspawn is right, lately i seem to be searching more and more thread topics. Well knowing their is going to be some confrontation or some sort, or some one really needs to vent. Maybe that is why chess.com designed these threads, to let people vent, maybe people who vent will use the site longer and possibly pay.
I suggest only premium members have access to threads, this propably will help chess.com rake in a lot more cash, and i bet paying members might even be so focused on improving their chess knowledge that they would not really care about complaing and threads might be about information on how to make your games better.
I think i am drawn to these threads like people are drawn to watching the Jerry Springer show. Oh my own depravitey
In my opinion if you are think you were beaten by a computer and not a human being then WORK HARDER so you can beat computers. Ultimately this way of thinking will only push you to be a better chess player.
I also had a look at the likely game and - as Fessik says - seems to me that Black's play was natural; no 'only a computer could have seen that' moves. Black's play did improve after an awkard opening, but not sufficient, on this game alone, to sustain a charge of cheating. Chess.com's approach - of reviewing many more than one game - is right.
How can I submit to the administrators a tournament match of mine? I suspect that my opponent is using a program... he lost a Pawn after 8 moves, then he played 35 moves like a GM... most of them are Rybka's first choices... what should I think? It's a question of principles now...