puzzle limit

Sort:
Avatar of jn8888
I have gold membership that’s supposed to get unlimited puzzles, but it says I’m over the limit for the day and asks me to upgrade. 😭
Avatar of hotstar1028

It seems that chess.com advertises a gold membership as having unlimited puzzles, but the limit is actually 10 puzzles per day.

Avatar of jn8888
Any chess.com employees monitor these forums?
Avatar of Sightigh
“Any chess.com employees monitor these forums?” This is hilarious
Avatar of Martin_Stahl
jn8888 wrote:
I have gold membership that’s supposed to get unlimited puzzles, but it says I’m over the limit for the day and asks me to upgrade. 😭

You have an old Gold plan that does not include unlimited puzzles.

Memberships purchased before September 1st 2022 have different features and pricing and you kept those after the change. The newer ones have higher subscription costs.

https://support.chess.com/en/articles/8609584-september-1st-plan-changes

If you have questions about thay you can contact Support directly using the Help option in the menu.

Avatar of jn8888

Thanks for explaining that Martin!

Avatar of Guest6164568145
Please Sign Up to comment.

If you need help, please contact our Help and Support team.