Puzzles points are gone

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Avatar of Vrixelm
I had over 1000 points on puzzles/problems... until this day. Somehow, all my points are now gone. How can I get my points back?
Avatar of Martin_Stahl
Vrixelm wrote:
I had over 1000 points on puzzles/problems... until this day. Somehow, all my points are now gone. How can I get my points back?

I show you still have your Puzzle rating.

If you're in the Android app you may be seeing the new Puzzle system; they are still rated. If you are seeing that, you can use the settings icon on puzzles to go back to the old mode.

Avatar of HolyFool

How do I switch back to the old rating system on a Comp? I had over 3000 and I kind of wanna build on that instead of starting over...

Avatar of IdyllicPursuit
HolyFool wrote:

How do I switch back to the old rating system on a Comp? I had over 3000 and I kind of wanna build on that instead of starting over...

If you're on a desktop computer, look to the left sidebar on Chess.com's website, navigate to the Settings bar, and click "All Settings".
On the Settings page, navigate to the Puzzles tab. You should see an option that reads "Collect Puzzle Points". Toggle this off to have Puzzles focus on displaying rating.

Note that even if you're using the new Puzzle Points mechanic, your Puzzle rating is still affected by the puzzles you solve - you should be able to check your profile regarding this.

Avatar of Martin_Stahl

There is also an option in the new feature to show rating changes and keep the feature.

Avatar of westChessham

Phew wasn't enjoying the new way, changed back otherwise I'd not play puzzles as much

Avatar of Mixec_Chess

How do I go back to the regular chess puzzles? I'm not sure if the new puzzle system is adding onto my puzzle points. Im just rly confused... lol

Avatar of Martin_Stahl
Mixec_Chess wrote:

How do I go back to the regular chess puzzles? I'm not sure if the new puzzle system is adding onto my puzzle points. Im just rly confused... lol

The puzzles in the new feature are still rated. You can use the settings icon on the feature to have it show rating changes or disable the feature altogether.

Avatar of Mixec_Chess

So wait the new puzzle system points still add onto my existing puzzle points?

Avatar of Martin_Stahl
Mixec_Chess wrote:

So wait the new puzzle system points still add onto my existing puzzle points?

The puzzles are still rated in the new system but rating is not the focus.

Avatar of Mixec_Chess

I want to go back to the normal puzzle system. How do I do that?

Avatar of Martin_Stahl

Click the settings icon on the feature and toggle off Collect Puzzle Points