Ratings points not added

Sort:
Avatar of Tr1al

as seen here. I had a streak of winning but my points werent added. 

Avatar of notmtwain
levissaba wrote:

as seen here. I had a streak of winning but my points werent added. 

Yes, there is a bug. So far, ten separate new threads but no one has mentioned using the bug reporting tool.

https://support.chess.com/article/295-how-do-i-report-a-bug-or-make-a-suggestion

Avatar of Dreyparker1

My rating points are not being addded. I have been wining continuously but there has been no increase in rating instead it decreased back to a previous one 

Avatar of Dreyparker1

I am not able to report a bug , will someone do it for me ??

Avatar of notmtwain
Dreyparker1 wrote:

I am not able to report a bug , will someone do it for me ??

You can do it.  Read the instructions I posted.

Avatar of eipal

There are defintly something wrong with the rating-system right now. I stopped playing a couple of hours ago because the rating did not work. When I stopped it said 1858 (wish was wrong) but when I started again it said 1841, and the latest game stopped all of a sudden telling me that I lot because of abandonment. It was just a few seconds after my opponent has made his move. It was also wrong. 

Hope you can sort out so it gets right again.

Best wishes Eipal

Avatar of notmtwain
eipal wrote:

There are defintly something wrong with the rating-system right now. I stopped playing a couple of hours ago because the rating did not work. When I stopped it said 1858 (wish was wrong) but when I started again it said 1841, and the latest game stopped all of a sudden telling me that I lot because of abandonment. It was just a few seconds after my opponent has made his move. It was also wrong. 

Hope you can sort out so it gets right again.

Best wishes Eipal

We are just other users like you. Please use the bug report tool to snapshot your ratings.

Avatar of eipal

Thank you very much notmtwain

Best wishes eipal

Avatar of Guest2336726075
Please Sign Up to comment.

If you need help, please contact our Help and Support team.