Refund

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Avatar of OrayBey7

I want to cancel the platinum membership of my account named OrayBey7 and request a refund. Money has been withdrawn from my bank account without any email or SMS notification. I do not want to take advantage of this privilege and I want a refund.

Avatar of Martin_Stahl
OrayBey7 wrote:

I want to cancel the platinum membership of my account named OrayBey7 and request a refund. Money has been withdrawn from my bank account without any email or SMS notification. I do not want to take advantage of this privilege and I want a refund.

You'll need to open a ticket with support to get a refund.

https://support.chess.com/article/572-what-are-your-payment-policies-refunds-services-currency-etc