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boyo122

I have tried multiple times to contact the member support for a refund on my account, and have been ignored for two weeks.  Is there any other way I can more effectively contact support for this action?  I really didn't think this process would take this long.

notmtwain
boyo122 wrote:

I have tried multiple times to contact the member support for a refund on my account, and have been ignored for two weeks.  Is there any other way I can more effectively contact support for this action?  I really didn't think this process would take this long.

Be patient. Support is running behind. You will get your refund.

Patzer24

Hello @boyo122 , I am sorry for the delay in this. I can confirm that a full refund and cancellation has been issued back to your account. Please note that the refunded amount can take up to 3 days to be reflected in your account balance. Cheers!

Queen_Liza
Yay! Nomtwain was right!