hey all
was just wondering if it was possible to get a refund for an auto-renewed diamond membership. i had a year and it renewed again recently and just wanted to ask if it was possible for a moderator/staff to refund that for me (i’ve already processed a support request, but i’m not sure if that’ll work)
You'll need to contact Support directly using the Help option in the menu
hey all
was just wondering if it was possible to get a refund for an auto-renewed diamond membership. i had a year and it renewed again recently and just wanted to ask if it was possible for a moderator/staff to refund that for me (i’ve already processed a support request, but i’m not sure if that’ll work)
You'll need to contact Support directly using the Help option in the menu
got it, thanks (already did that)
question for reassurance — is it possible to still get a refund? i read in the billing policy that there’s a 30 day money back guarantee for first-time purchases, but it didn’t say anything about auto-renewal
grind puzzle battle
hey all
was just wondering if it was possible to get a refund for an auto-renewed diamond membership. i had a year and it renewed again recently and just wanted to ask if it was possible for a moderator/staff to refund that for me (i’ve already processed a support request, but i’m not sure if that’ll work)