Refunds and Accidental Purchases

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Avatar of alanamisako

can i refund my subscription

Avatar of justbefair
tarun-21 wrote:

I have purchased the diamond membership by mistake. I wanted to purchase the gold membership and I wasn't aware of the price of the diamond membership. Please kindly provide a refund as it's really urgent.

You need to contact Support directly.

The forums are answered by volunteers, not the Support staff.

Avatar of tarun-21
justbefair wrote:
tarun-21 wrote:

I have purchased the diamond membership by mistake. I wanted to purchase the gold membership and I wasn't aware of the price of the diamond membership. Please kindly provide a refund as it's really urgent.

You need to contact Support directly.

The forums are answered by volunteers, not the Support staff.

Okay Thanks.

Avatar of Martin_Stahl
alanamisako wrote:

can i refund my subscription

https://support.chess.com/en/articles/9856544-how-can-i-get-a-refund-for-my-chess-com-membership

Avatar of mishiusmatus

Hello! I forgot to turn off my subscription bc of the free 7 days free trial now I'm looking for a refund 1,990 pesos

Avatar of justbefair
mishiusmatus wrote:

Hello! I forgot to turn off my subscription bc of the free 7 days free trial now I'm looking for a refund 1,990 pesos

You can't get it by posting here. You need to use the link to Support given on the bottom of every web page. Reading the Help topic posted in #44 will make it easier.