Refunds and Accidental Purchases

Sort:
alanamisako

can i refund my subscription

justbefair
tarun-21 wrote:

I have purchased the diamond membership by mistake. I wanted to purchase the gold membership and I wasn't aware of the price of the diamond membership. Please kindly provide a refund as it's really urgent.

You need to contact Support directly.

The forums are answered by volunteers, not the Support staff.

tarun-21
justbefair wrote:
tarun-21 wrote:

I have purchased the diamond membership by mistake. I wanted to purchase the gold membership and I wasn't aware of the price of the diamond membership. Please kindly provide a refund as it's really urgent.

You need to contact Support directly.

The forums are answered by volunteers, not the Support staff.

Okay Thanks.

Martin_Stahl
alanamisako wrote:

can i refund my subscription

https://support.chess.com/en/articles/9856544-how-can-i-get-a-refund-for-my-chess-com-membership