When I am playing a match every now and then I suddenly get a disconnect. When I quickly open a speed test website in another tab I do however still have connnection to the internet - I still have an IPv4, download speed is ok, ping is ok. I am NOT disconnected from the internet and other websites, I only lost connection to chess.com somehow.
Does anyone hast he same issue, and knows why it happens? Is it an issue on my side or with the website / its servers?
Being able to connect to other sites does not mean there isn't a connection issue between you and the site servers.
There are things you can do to minimize connection issues in your end
https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance
https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues
When I am playing a match every now and then I suddenly get a disconnect. When I quickly open a speed test website in another tab I do however still have connnection to the internet - I still have an IPv4, download speed is ok, ping is ok. I am NOT disconnected from the internet and other websites, I only lost connection to chess.com somehow.
Does anyone hast he same issue, and knows why it happens? Is it an issue on my side or with the website / its servers?