Report a bug

rusql
Martin_Stahl wrote:
rusql wrote:

There appears to be a bug on the game analysis. The yellow bar at the bottom does not update when I progress through the moves using the "next" and "previous" buttons. This is on a Windows machine using Chrome. I also noticed that the "Report a bug" button does not work. Is anyone else experiencing this?

Bar does not update



 

The first thing has been reported in the beta, so should be fixed at some point.

 

I've had no issues using the report a bug feature but some other members have posted they are. When you click it, it take a few seconds to load. 

 

What browser and browser version are you using?

Thanks for the reply Martin. I am using Google Chrome on a Windows 10 machine

Chrome: Version 86.0.4240.75 (Official Build) (64-bit)

I just tried the "Report Bug" button again and it does not appear to work at all.

TheGuyver
I have the chat turned off but when I click on my avatar profile picture those stupid emoji still show up
Martin_Stahl
rusql wrote:
Martin_Stahl wrote:
rusql wrote:

There appears to be a bug on the game analysis. The yellow bar at the bottom does not update when I progress through the moves using the "next" and "previous" buttons. This is on a Windows machine using Chrome. I also noticed that the "Report a bug" button does not work. Is anyone else experiencing this?

Bar does not update



 

The first thing has been reported in the beta, so should be fixed at some point.

 

I've had no issues using the report a bug feature but some other members have posted they are. When you click it, it take a few seconds to load. 

 

What browser and browser version are you using?

Thanks for the reply Martin. I am using Google Chrome on a Windows 10 machine

Chrome: Version 86.0.4240.75 (Official Build) (64-bit)

I just tried the "Report Bug" button again and it does not appear to work at all.

 

I just tried that version on a stock installation and didn't have any problems getting the report feature to work. First thing to try is to do it in incognito mode and see if it works there. If so, then it is a plugin interfering or some bad cached files.

rusql
Martin_Stahl wrote:
rusql wrote:
Martin_Stahl wrote:
rusql wrote:

There appears to be a bug on the game analysis. The yellow bar at the bottom does not update when I progress through the moves using the "next" and "previous" buttons. This is on a Windows machine using Chrome. I also noticed that the "Report a bug" button does not work. Is anyone else experiencing this?

Bar does not update



 

The first thing has been reported in the beta, so should be fixed at some point.

 

I've had no issues using the report a bug feature but some other members have posted they are. When you click it, it take a few seconds to load. 

 

What browser and browser version are you using?

Thanks for the reply Martin. I am using Google Chrome on a Windows 10 machine

Chrome: Version 86.0.4240.75 (Official Build) (64-bit)

I just tried the "Report Bug" button again and it does not appear to work at all.

 

I just tried that version on a stock installation and didn't have any problems getting the report feature to work. First thing to try is to do it in incognito mode and see if it works there. If so, then it is a plugin interfering or some bad cached files.

Thanks for the tip, I found that it was indeed something on my side - usersnap.com was being blocked by my network firewall for some reason. I whitelisted it and now all is working happy.png

lsg404

I got this bug for several times: I can't move my horse. I can move anything else but the game doesnt let me make move with my horse. WTF? How do I solve this? Game is obviously unplayable this way.

Martin_Stahl
lsg404 wrote:

I got this bug for several times: I can't move my horse. I can move anything else but the game doesnt let me make move with my horse. WTF? How do I solve this? Game is obviously unplayable this way.

 

Never had that issue. What browser and version? Or device type and app version?

lsg404

win 10, chrome...

Martin_Stahl
lsg404 wrote:

win 10, chrome...

 

Chrome version?

 

Any blocking type software/extensions? 

lsg404

current version (Version 86.0.4240.75 (Official Build) (64-bit))

I do use Adblock PLus, should I disable it on the site?

Martin_Stahl

You might try it and see what happens. Might need to white lost a few URL/domains so the correct scripts aren't blocked.