Reporting an inconclusive puzzle

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Spielkalb

Hi guys,

Over the last week I came back to chess.com and have noticed you did a great job in improving the site from my last visit almost a year ago!

Here's a question about reporting bad puzzles. Recently I had a certain puzzle which didn't make sense to me. It was a one-move puzzle to sacrifice your Bishop and it stopped right then. Of course, the sacrifice made a big improvement to White's position but it didn't show an immediate forced advantage like a mate or material advantage.

The rating of the puzzle was pending, so okay, I got my 1 point even if I got it wrong, good way of dealing with untested puzzles.

I looked into the comments on that specific puzzle and found two pages! It was not only me having problems with it.

By a strange coincidence, two days later I stumbled upon the same thing again. And it had a rating, wasn't pending any more! I think I've reported it but am not sure. Do you read the comments when checking a report?

Today I had another one which seems to be inconclusive to me, for this one I can provide the link: https://www.chess.com/puzzles/problem/986416

Same problem, really good move I thought about but didn't find any immediate advantages.  1. Bb6 Da7 is a positional winning move but doesn't count suitable for a puzzle in my opinion. The puzzle just stops there.

I'm glad to help to take my time to report an issue with a puzzle to help you to maintain the quality of those. I just to want to know, if it make it any sense to take my time and write a comment or just hit the report button and being done with it.

Don't get me wrong, your database on puzzles is amazingly good, those cases I mentioned are only a few within hundreds. I just want to ask what the best way for us users is to react to such inconveniences.

Cheers, Spielkalb

 

justbefair

The second one is an unusual puzzle. There is no immediate win of a piece or mate. However, the engine does rate the solution very highly.

Other mods have told me that they do look at the reported puzzles.

Spielkalb

Thanks for your reply!

Of course I'm aware those moves are leading to an overwhelming position in the long term. But that's not the point of puzzles, isn't it? Here's a quote from the support page:

You may have noticed on other sites that often the solution to a puzzle seems obscure or doesn't make sense right away. Not so on Chess.com. Our puzzles are specifically chosen to give you that 'aha!' moment when you solve it. Each puzzle should give you that satisfying 'yes! of course!' feeling when you figure it out. No other site can match the consistently satisfying feeling of solving our puzzles. 

Yes, and they deliver on there promise! I'm just wondering how to deal with those odd cases. If they don't have the time to read the comments, that's fine for me. I was just asking how I can help to keep the high standard. Reporting more, reporting less?

Without further confirmation I'm going for reporting less but with more quality reports. 

Whatever, it'll help me just to know if they're checking the comments.