reporting racist abuse
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Hi does anyone have the email I can send snapshots of racist abuse I have received, can’t attach the snapshots on the report member page
I play only on the app, it doesn’t have that function
If the abuse is on your homepage......just ask Staff to look at your homepage.
There must be an email I can send images of the abuse to, on iPad each of the portals will not let me attach screenshots
Jul 22, 2018
0
#7
So access your email on your iPad and attach the files that way? I don't know what else to tell you.
You can give me the email address,
Jul 22, 2018
0
#9
Okay, use the link I provided. Fill it out like normal; you'll get an email back confirming that you sent one. Use that to attach your screenshots.
Please don't talk about abuse in the public forums.
Instead just report and read this from the chess.com help thing.
What should I do if another member is rude or abusive?
Chess.com is a global community of chess players. And while 99% of our members are wonderful, you may occasionally encounter somebody who is rude or offensive. Unfortunately, we cannot police every word said between every member on the site - nor can we save every word of every chat in our database. Therefore, we have created some tools for you to manage your relationships with other users so that you do not have to tolerate abuse.
If someone makes a comment to you that you don't like, here are some things you can do:
Online Chess
Right above the chat window is a small icon that says "Disable Chat" when you hover over it. Clicking this icon will ensure that there is no more chat allowed in the game, and will remove the previous chat from the screen. There is no way to undo this. The icon looks like this:
Live Chess
For Live Chess, there is a small "x" in the chat window. Clicking this will disable chat for that game. Once again, there is no way to reverse this action.
Blocking Members
Finally, we also give you the option to block individual members entirely. Blocking someone means that you will not be paired with them in open challenges. They will not be able to send you messages, leave notes on your profile, or chat with you in Live Chess. Basically, they will have no way of contacting you on the site.
Blocking people is easy - just add them to your blocked list on your Blocking page.
We hope these tools will help you simply ignore the occasional "bad apple." However, if you would like to report a repeat offender or somebody that we should watch carefully, then please submit an Abuse Report.
Guess it’s a flaw on the app no report button on the app can’t say it anymore times plus you cannot attach screenshots on the report page, there is either an email I can send the screenshots or not, if not I’ll leave it, wow talk about flogging a dead horse.
bishbash1 wrote:
There must be an email I can send images of the abuse to, on iPad each of the portals will not let me attach screenshots
You can use your computer, if you have one to attach the screenshots.