you can reset it here: http://www.chess.com/chessmentor/settings.html
Reset Ranking in Mentor
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I don't like my mentor chess ranking.... it went from 1200 to 1645 in 2 days. I'm not a 1645 player, more like 1350 to 1400. I want my mentor ranking to fit my level of understanding because I feel I'm missing a whole lot of important stuff when I'm doing the lessons presented to me now...
So, then I went to advanced settings and said to give me lesson in the 1100 to 1300 range... and what to I get, lessons ranked at 1700 and 1600. So that didn't work. So, who do I ask to reset my mentor rank to something more reasonable?
Frustrated, Stephen