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Avatar of real_Overtic
real_Overtic
Dec 1, 2025
0
#1

i was buying the platinium membership with credit card and the payment was shown unsuccessful but the amount was debited from the card

Avatar of MasonEx
MasonEx
Dec 1, 2025
0
#2
you should probably go to the help forum with this
Avatar of Martin_Stahl
Martin_Stahl
Dec 1, 2025
0
#3
real_Overtic wrote:

i was buying the platinium membership with credit card and the payment was shown unsuccessful but the amount was debited from the card

You should contact Support directly using the option in the menu. Choose the billing related option.

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