The email you received should also have information on what to do to appeal the account closure and if you did that, you shouldn't have used the second chance account option.
Appeals don't get granted very often, as the account closure process is pretty conservative.
The same thing happened to me i was alot better than what my elo said and had like 60 to 70+% win rate so my accuracy was higher than other players at my level and i got 1 game with 99 accuracy on depth 30,(the game only went like 17 moves in the opening and my opponent was bad) and my account got insta banned but anyways chess.com wouldnt manually review the games or my account or tell me what games i was marked for but i assume it was that one because it was 30minutes after. But anyways i finally used their second chance account thing since they wouldnt listen to me and it removed all of my history which is quite sad coming up from 700 to 1600+ since 2019.
The same thing happened to me i was alot better than what my elo said and had like 60 to 70+% win rate so my accuracy was higher than other players at my level and i got 1 game with 99 accuracy on depth 30,(the game only went like 17 moves in the opening and my opponent was bad) and my account got insta banned but anyways chess.com wouldnt manually review the games or my account or tell me what games i was marked for but i assume it was that one because it was 30minutes after. But anyways i finally used their second chance account thing since they wouldnt listen to me and it removed all of my history which is quite sad coming up from 700 to 1600+ since 2019.
If you appeal, they do another check. If they denied the appeal it was because it was decided the closure was merited.
understandable, i went from 700-1700 in a few months and im suprised chess.com has not claim ive ¨cheated¨ like they have for many others
understandable, i went from 700-1700 in a few months and im suprised chess.com has not claim ive ¨cheated¨ like they have for many others
If you're playing cleanly, you have nothing to worry about, regardless of your rating trajectory.
understandable, i went from 700-1700 in a few months and im suprised chess.com has not claim ive ¨cheated¨ like they have for many others
If you're playing cleanly, you have nothing to worry about, regardless of your rating trajectory.
Chess.com considered someone a cheater through many factors. One of them is rating trajectory.
Usually, if someone is considered to be cheating, he will be banned in 30 mins' time. But, how can chess.com find too fast like that? I wonder if there's a bot, which has the mission to find someone having abnormal elo change. However, 30 mins is so little to my thought. chess.com staffs may have mistake.
Chess.com considered someone a cheater through many factors. One of them is rating trajectory.
Usually, if someone is considered to be cheating, he will be banned in 30 mins' time. But, how can chess.com find too fast like that? I wonder if there's a bot, which has the mission to find someone having abnormal elo change. However, 30 mins is so little to my thought. chess.com staffs may have mistake.
That's not what's used.
https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com
Does anyone know how the second chance account works? My account had recently been closed for Fair Play and I believe it was wrongfully closed as I am not a cheater. I have been studying constantly this month and been very dedicated to learning and playing better chess. I have had the account for several years and played 2243 games, and 1107 of them were in the last 30 days. I've also been reading a bunch of chess books daily and bought and been studying GothamChess' e4 course which was expensive for me. If you still don't believe me, I don't care that's not the point of this forum post. I already sent an appeal and in depth email about it but I know how long it takes for chess.com to typically respond.
When I saw the email that said my account was closed and I can make a new one and restore my login, friends, etc. My question is for in the meantime while I wait for a response from chess.com's fair play team, if I make this second chance account am I going to lose all the history of my previous climb from around 500 to where I am now which is ~1150? Will my stats disappear? Will I be forever marked as a cheater in the eyes of chess.com? These things are really important to me and its demotivating to see that go away. I just want to get back to playing chess and learning to be a better player.