Site not loading properly, impossible to play, frustrating!

Sort:
Avatar of xyztlesstime

Helllo,

I am on Firefox mobile, Android.

I login no problem.

Then when I select play/play online, the page starts loading and starts to display but the Firefox loading progress bar at the bottom stays forever stuck at around 80% and when I click the big "Start game" button nothing happens at all! And no error message of any kind! This has happened since several days ago, it used to work fine before. It is frustrating. I can't play any more!

Please someone help!

Avatar of xyztlesstime

No answer from anybody tear

Still same problem happening most of the time, can only very rarely play! 😢

Please someone help!

I have tried using Eruda dev tools extension for Firefox Android mobile but it does not work when the purpose is to debug page loading problems 😪😪😪 I wld have to use a laptop and remote debbuging which is a project in itself 😪

Please someone help me with the initial problem!

Is there any support available on chess.com or is the chess.com support entirely vaporware?! 🤔

Avatar of Martin_Stahl

What version of Firefox?

Avatar of xyztlesstime

Thank you for your answer Martin 😊

My version of Firefox Android mobile is:

(Build #2016081090), hg-b795d59837eb+
GV:
AS:

2025-03-24T16:49:

Avatar of xyztlesstime

I have also major problems posting on that forum!

chess.com is so incredibly buggy, at least on my browser!

Firefox Android mobile version:

Release date: 24th March 2025.

Avatar of xyztlesstime

Avatar of xyztlesstime

It seems I cannot post the version number for some reason(s)!

Avatar of xyztlesstime

The version number is

one hundred thirty seven

dot zero

b (for beta) ten