Some messaging buttons are gone - I can't post pictures or links.

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Avatar of vickalan

Is anyone having problems posting pics on the messaging forums. For me, the button to post pictures is gone. Also no button to post emojis, or links. This is what I see:

Interestingly, it all works when I start a new topic. But not for subsequent messaging. What's going on?

Avatar of evert823

At the moment on my mobile the pic button is there 

Avatar of Martin_Stahl
vickalan wrote:

Is anyone having problems posting pics on the messaging forums. For me, the button to post pictures is gone. Also no button to post emojis, or links. This is what I see:

 

Interestingly, it all works when I start a new topic. But not for subsequent messaging. What's going on?

 

Try clearing your cache.

Avatar of Micah57

I'm having this problem, starting about 20 hours ago.  I'm on a PC.  Browser cache is cleared.

Avatar of vickalan
Martin_Stahl wrote:
vickalan wrote:

Is anyone having problems posting pics on the messaging forums. For me, the button to post pictures is gone. Also no button to post emojis, or links. This is what I see:

 

Interestingly, it all works when I start a new topic. But not for subsequent messaging. What's going on?

 

Try clearing your cache.

 

Thanks for the idea. I tried it though, and I'm still having the problem.

Avatar of Martin0

Have you tried a different browser?

Avatar of evert823

This is a test

Avatar of evert823

For me it still works

Avatar of Martin_Stahl

For those having the issue, what browser and version are you using?

Avatar of Micah57

I'm on a PC, Windows 10 fully updated.  I normally use Microsoft Edge (auto updated), and I tried Firefox (latest version), which I downloaded and installed last night from their site.  I have no ability to insert images or links.  Also the emoji things.

Avatar of Martin_Stahl

I saw a post where staff is looking into it.

Avatar of ChessGeekYT

See, i can not embed my photo

Avatar of Micah57

The staff is working on it.  We have a topic going in the Help & Support "club".  They're on it.  Thanks for posting.  Apparently, there aren't many of us who have this problem.

Avatar of ChessGeekYT

Really, i thought there would be many people

Avatar of Micah57

There may be many; but only those who try to post images, and links with custom text will notice. 

Avatar of ChessGeekYT

yeah

Avatar of vickalan
Martin0 wrote:

Have you tried a different browser?

I believe I only have one browser installed on my laptop. To try another browser, I would need to install one, correct?

Avatar of vickalan
Martin_Stahl wrote:

For those having the issue, what browser and version are you using?

My laptop seems to be similar to Micah's. I have Windows 10 Home edition. I'm running it on a Microsoft Edge (v. 44.18362.449.0).

Avatar of vickalan
Micah57 wrote:

There may be many; but only those who try to post images, and links with custom text will notice. 

Probably true. I can get the emojis by making the them with symbols. (happy.pngsad.png)  But the emoji button is gone. And as mentioned, the button for posting images and links are gone too (critical for the type of games I play).  People who don't use these functions will probably not notice a problem.

Avatar of Martin0

I think most windows computers come with both Microsoft Edge and internet explorer. Other browsers like Chrome or Firefox would need to be downloaded.

Regardless, since neither Firefox or Edge worked for Mica, trying a different browser probably won't solve it for you.