did support email you back?
What's happened to my premium membership?
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chamo2074 yazdı:
did support email you back?
nope.
wait one more day then
keep checking your email
Little addition:
I got membership for longer than 1 month, shorter than 4 months.
very sus
Strange
Nov 25, 2020
0
#8
Levent_Acemi wrote:
Do you remember i posted i got free membership from a user? Now, that membership isn't here, but i also lost my OWN, BOUGHT membership. Did anyone EVER experienced something like that? Do i have to go for chess.com support again?
Yes, you'll need to contact Chess.com support via https://support.chess.com/article/346-contact-us - it looks like the original user wanted to withdraw their gift subscription to you, and in the process of actioning that, whatever premium membership you originally had was also removed. Only Support will be able to help you with that.
david yazdı:
Levent_Acemi wrote:
Do you remember i posted i got free membership from a user? Now, that membership isn't here, but i also lost my OWN, BOUGHT membership. Did anyone EVER experienced something like that? Do i have to go for chess.com support again?
Yes, you'll need to contact Chess.com support via https://support.chess.com/article/346-contact-us - it looks like the original user wanted to withdraw their gift subscription to you, and in the process of actioning that, whatever premium membership you originally had was also removed. Only Support will be able to help you with that.
i contacted but it didn't even say "We will try to return in 1-2 days" from bot account "Chess.com member support"
Nov 25, 2020
0
#10
Levent_Acemi wrote:
david yazdı:
Yes, you'll need to contact Chess.com support via https://support.chess.com/article/346-contact-us - it looks like the original user wanted to withdraw their gift subscription to you, and in the process of actioning that, whatever premium membership you originally had was also removed. Only Support will be able to help you with that.
i contacted but it didn't even say "We will try to return in 1-2 days" from bot account "Chess.com member support"
When you use that link, the bot sends an email to the address you give: if you haven't seen that, maybe there was a typo, or check the junk or spam folders; you can also try emailing support@chess.com directly.
david yazdı:
Levent_Acemi wrote:
david yazdı:
Yes, you'll need to contact Chess.com support via https://support.chess.com/article/346-contact-us - it looks like the original user wanted to withdraw their gift subscription to you, and in the process of actioning that, whatever premium membership you originally had was also removed. Only Support will be able to help you with that.
i contacted but it didn't even say "We will try to return in 1-2 days" from bot account "Chess.com member support"
When you use that link, the bot sends an email to the address you give: if you haven't seen that, maybe there was a typo, or check the junk or spam folders; you can also try emailing support@chess.com directly.
I have checked the junk and spam folders already, but thanks for the email 
So i gift a guy membership to some who already HAD membership then in two days i withdraw it WOW what a perfect way to trick a person by giving him membership and removing HIS membership also 🤣🤣🤣🤣
Dark_Knight_50 yazdı:
So i gift a guy membership to some who already HAD membership then in two days i withdraw it WOW what a perfect way to trick a person by giving him membership and removing HIS membership also 🤣🤣🤣🤣
Not funny for me. I can't analyse my games 
i'm tilting.
Nov 26, 2020
0
#15
Levent_Acemi wrote:
Dark_Knight_50 yazdı:
So i gift a guy membership to some who already HAD membership then in two days i withdraw it WOW what a perfect way to trick a person by giving him membership and removing HIS membership also 🤣🤣🤣🤣
Not funny for me. I can't analyse my games i'm tilting.
Who gifted the membership?
GM_chess_player yazdı:
Levent_Acemi wrote:
Dark_Knight_50 yazdı:
So i gift a guy membership to some who already HAD membership then in two days i withdraw it WOW what a perfect way to trick a person by giving him membership and removing HIS membership also 🤣🤣🤣🤣
Not funny for me. I can't analyse my games i'm tilting.
Who gifted the membership?
I don't wanna say here. Chess.com would investigate if necessary.
david yazdı:
Levent_Acemi wrote:
david yazdı:
Yes, you'll need to contact Chess.com support via https://support.chess.com/article/346-contact-us - it looks like the original user wanted to withdraw their gift subscription to you, and in the process of actioning that, whatever premium membership you originally had was also removed. Only Support will be able to help you with that.
i contacted but it didn't even say "We will try to return in 1-2 days" from bot account "Chess.com member support"
When you use that link, the bot sends an email to the address you give: if you haven't seen that, maybe there was a typo, or check the junk or spam folders; you can also try emailing support@chess.com directly.
still no return i really can't contact support.
I'm waiting for more than 2 days.
Do you remember i posted i got free membership from a user? Now, that membership isn't here, but i also lost my OWN, BOUGHT membership. Did anyone EVER experienced something like that? Do i have to go for chess.com support again?