Hi, I've been having issues starting any type of game that is less than 1 day per move. All I see is the "searching" screen, but 9 out of 10 times it just stays like that forever and the time that it does match me with someone, it's not until 5 minutes of waiting. I've tried with every type of time format possible, I've changed the range, rated and unrated, etc. to no avail. I don't use a VPN, and chess.com's competitor that starts with an L works fine. Can someone please help me?
If you have a high disconnect/abort rate that can happen.
https://support.chess.com/article/627-sportsmanship-policy
Are you still seeing it?
Hi, I've been having issues starting any type of game that is less than 1 day per move. All I see is the "searching" screen, but 9 out of 10 times it just stays like that forever and the time that it does match me with someone, it's not until 5 minutes of waiting. I've tried with every type of time format possible, I've changed the range, rated and unrated, etc. to no avail. I don't use a VPN, and chess.com's competitor that starts with an L works fine. Can someone please help me?