Problems with any kind of board-based activity here is usually down to a member's Java not being fully up to date. Do you know if you have the very latest version installed ?
On second thoughts, it may be your browser too - I.E. doesn't seem to work at all well on this site. The staff usually recomend using Google Chrome or Firefox !
Any word on using Safari? I'm also having problems with the Tactics Trainer. A puzzle shows up, and just as I begin to analyze the board, the screen refreshes and another puzzle appears. Sometimes, two puzzles in a row will refresh before a third puzzle appears. I'm using Safari 5.1.7 with Mac OS X 10.6.8. This problem has started only in the past week or so.
Safari doesn't have a very good record on this site, PairedOut. I've used Chrome since becoming a member (had a few issues with I.E. here) on this site & I never have any problems with it but then again I'm not using a Mac.
In fact I've been using TT quite a bit lately myself without any problem whatsoever.
Have you checked that you have JavaScript enabled & your browser & Java versions are fully up to date ? If so, you might find that switching to Chrome improves things - it's very easy & quick to dowload.
If all else fails, I should report the problem - here's the link ...
http://support.chess.com/Tickets/Submit
Javascript is enabled, and Safari and Java are both up-to-date. I have used Firefox, and it worked well, but for reasons I won't go into, I reserve Firefox for other uses. However, it is a shame that two of the top four browsers, IE and Safari, don't work well with chess.com. Yes, it's easier for a user to load Chrome or Firefox than for chess.com to fix the problem, but shouldn't a user be free to use the browser of his/her choice? Your advice is good, though, and I will load Chrome.
I accept your points completely but I think you'll have far fewer problems using Chrome & it's said to be faster too !
I just used Chrome for TT and encountered no problems. I'll use it from now on for chess.com. And, yes, Chrome does seem to run a bit faster than the other browsers. Meanwhile, another attempt at using Safari for TT did again result in problems. Thank you for your suggestions.
Thanks to all for their thoughts.
I did install Chrome but the problem continues
Greg
I would have expected that to fix your problem Greg but have you checked that your version of Java is up to date & is Javascript enabled on your machine ?
If you've done all that then it's probably time to report it to Tech-Support...
http://support.chess.com/Tickets/Submit
Best of luck !
Tactics Trainer has stopped working. When I go to TT and click on "Start Training" nothing happens. Eventually my connection simply times out.
I am using Windows 7 and Internet Explorer 9.
Thanks in advance.
Help.