i'd click the help and support link at the bottom of every page. go through the FAQs and if that doesn't help you can email them.
Technical Support
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Jul 6, 2011
0
#3
http://www.chess.com/help.html
If you can't what you're looking for in FAQ, ask it here first, maybe we can help. If your problem remains, then click "contact support" in the above link, low left corner.
I am having trouble dragging my peices
joey1997,
Sorry to hear :( That can be such a pain. What happens when you try to drag the pieces exactly?
actually when i drag my pieces the peice goes to some place above and then when i move my peice to the square i want nd drop the mouse it says the move is illegal
What browser and browser version are you using? Does the page show normally?
I can not use provisional moves. The program claims they are illegal moves! Giganotosaurus
May 26, 2020
0
#9
Giganotosaurus wrote:
I can not use provisional moves. The program claims they are illegal moves! Giganotosaurus
Can you give an example?
May 26, 2020
0
#10
Everything on my screen except the game itself is to tiny for my old eyes to see. The windows methods of sizing, font changes etc. aren't active in the chess.com site. With my strongest readers I still can't make out the buttons. Is there a font size setting on chess.com?????
May 26, 2020
0
#12
Talenuf wrote:
Everything on my screen except the game itself is to tiny for my old eyes to see. The windows methods of sizing, font changes etc. aren't active in the chess.com site. With my strongest readers I still can't make out the buttons. Is there a font size setting on chess.com?????
No, just the zoom options of the browser.
Jun 23, 2021
0
#13
When I attempt to play a game against the computer, only one opponent is available, not the 64 available opponents. I have a premium membership. What do you think the problem is?
How do i Contact Technical Support about not being able to play live chess