The app keeps "disconnecting" while playing

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Avatar of TheBigBananaStand

it's server side disconnections, likely being performed by administrators with personal agendas.

Avatar of harley1957a

Same issue. I am canceling my recurring subscription if this doesn't get resolved soon. My internet is fine (hardwired) and ping time is fast and other sites load just fine. Come on folks, fix this problem please.

Avatar of blockhousebay

300mbps download and upload, Google Chrome, cleared cache, no other tabs opened, New Macbook Pro 2022

Still disconnect every 2nd bullet game

Unplayable

Avatar of AviSingh1234

I keep getting connection issue in each game even though my internet speed is 100mbps and all other apps works perfectly fine. I lost so many games just because of connecting issue.

Avatar of harley1957a

I had the same issue... I changed routers and the problem went away. Another option is to try resetting your router to factory defaults.

Avatar of TiltingBasetard

will you guys fix damn problem or not ?? some months ago it was working flawlessly. Now i am getting constant disconnects and it makes my game lost in like 10 seconds or some bs. Nothing changed on my side.

Avatar of Amuffalo

The games won’t load. Why not?

Avatar of gadflow

cant find match, not using the app.. chrome pc

Avatar of Aphantasiatic

Same issue here. Haven't been able to find a game in over 2 hours now. On Windows using Chrome as browser.

Avatar of DRizer_95

CHESS.COM VOUS PUEZ LA [removed -- MS] AVEC VOS SERVEUR EN POLYSTYRÈNE!

SANS RIRE J'AI DU PERDRE AU MOINS 200 ÉLO AVEC LES DÉCONNEXION! BOUGEZ VOUS l[removed]!

Avatar of Martin_Stahl
DRizer_95 wrote:

CHESS.COM VOUS PUEZ LA [removed -- MS] AVEC VOS SERVEUR EN POLYSTYRÈNE!

SANS RIRE J'AI DU PERDRE AU MOINS 200 ÉLO AVEC LES DÉCONNEXION! BOUGEZ VOUS l[removed]!

You might check out the following to minimize connection issues

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues