the board is out of the screen

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Avatar of alexafndrov
ipad 2 with ios 7.0.4
Avatar of originalbuzz

Can't play with only 2 thirds of a board help about to say heck with it

Avatar of J1978ch

Same problem here

Seems you are not able to solve it!

Why don't you allow us to download older version again???

Avatar of Lunedam
Two chess players using iPads in my home have the same issue. One of us is a paid subscriber. Please get this fixed or I will feel compelled to cancel my membership. Thanks!
Avatar of shahnazmohammadfaruq

WHEN I START LIVE CHESS OR ANY THING I COULD NOT SEE THE CHESS PIECE

Avatar of shahnazmohammadfaruq

PLEASE ANY BODY HELP ME

Avatar of Amelia

Thank you everyone, and I'm very sorry about this. Can anyone post a screenshot here of what you are seeing?

Also, will you all let me know which iOS you are using please?

Avatar of Lunedam
Here's what we're seeing on iPad MD528LL/A and MF432LL/A running iOS 7.1.2.
Avatar of Lunedam
Well that's odd. I can't post a photo from my iPad either.
Avatar of Lunedam

Had to use my laptop to post these iPad screen grabs.

 

Avatar of J1978ch

I'm using ipad mini iOS 7.0.6

Please solve this issue ASAP

Avatar of traveler_mk
anything new?
Avatar of Dunc0211

Our problem is fixed by upgrading our iPad to IOS 9.2.1 YAY!!!! All good now !

Avatar of pedro

Hey guys!

We are looking into this. It appears to be an iOS 7 only issue. Meanwhile, if you can update to the latest iOS version, the problem will be fixed.

I recently read somewhere that iOS 9.2.1 has performance improvements for old devices, in case that's a concern for not updating to iOS 9 (http://www.zdnet.com/article/ios-9-2-1-brings-a-performance-boost-for-iphone-4s-iphone-5-owners/).

Thanks and sorry for the incovinience!

Avatar of Robert_New_Alekhine
asifmohammad wrote:

WHEN I START LIVE CHESS OR ANY THING I COULD NOT SEE THE CHESS PIECE

Check your settings. Perhaps you accidentally set the board to "blindfold"?

Avatar of pedro

Guys can you please confirm in which screen are you seeing this?

Based on the screenshots in one of the posts, it appears to be in Vs Computer. Is this only happening there, or is it also happening in other screens (Live, Daily, etc).

Thanks!

Avatar of Lunedam
It happens in tactics, all games vs. humans, and games vs. computer. Thanks for the action update. And I will take a look at the article on the new iOS. I'm just concerned that it will really slow my old iPad down.
Avatar of Lunedam
Also, it happens on Lessons and Daily Puzzle.
Avatar of pedro
Lunedam escribió:
Also, it happens on Lessons and Daily Puzzle.
 
Ok thanks! We've fixed this and it's currently undergoing internal testing. So we'll have a new build soon! I can't know exactly when since the build as always has to go through Apple's review process.
 
As I said before the quickest solution is to update to the latest iOS version.
 
Thanks!
Avatar of krm27

Same problem with IPad mini, all game types.