Trying to change payment method

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LouLit

 

Need to switch from old to new debit card. But card number on page is light grey and apparently, not to trifled with. I'm just trying to switch cards.

Martin_Stahl

You might check with a direct ticket to support:

https://support.chess.com/customer/portal/emails/new

DJGianatassio

Trying to change my debit card in order to make my monthly payments - Djgianatassio777@hotmail.com 

StumpyBlitzer

Best to message support, 

https://support.chess.com/article/346-contact-us

Thanks 

Martin_Stahl
peegg wrote:

i want to change my payment method from debit card to Gpay

You might need to cancel the subscription and start new but it would be best to contact Support directly using the option in the menu to verify