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Trying to change payment method

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Avatar of LouLit
LouLit
Mar 1, 2017
0
#1

 

Need to switch from old to new debit card. But card number on page is light grey and apparently, not to trifled with. I'm just trying to switch cards.

Avatar of Martin_Stahl
Martin_Stahl
Mar 1, 2017
0
#2

You might check with a direct ticket to support:

https://support.chess.com/customer/portal/emails/new

Avatar of DJGianatassio
DJGianatassio
Nov 8, 2021
0
#3

Trying to change my debit card in order to make my monthly payments - Djgianatassio777@hotmail.com 

Avatar of StumpyBlitzer
StumpyBlitzer
Nov 8, 2021
0
#4

Best to message support, 

https://support.chess.com/article/346-contact-us

Thanks 

Avatar of Martin_Stahl
Martin_Stahl
Dec 2, 2024
0
#5
peegg wrote:

i want to change my payment method from debit card to Gpay

You might need to cancel the subscription and start new but it would be best to contact Support directly using the option in the menu to verify