I've been in the same situation for two weeks 😭
Unstable game connections
Just encountered the clock skip issue today. I was wondering why I kept losing, but then I did a few games with just premoves to see what was going on, and I saw the clock literally skip 2 seconds!
Having a lot of trouble creating games the last few days:
- games often take a long time to match, or just don't match at all
- when they do match, my time often starts 10 seconds or so in to the game
- sometimes the clock counts down super quick, skipping seconds.
My internet connection is otherwise fast, not laggy and stable.
Your description indicates you're experiencing high lag to the site line servers.
Some things you can do to minimize issues.
https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance
https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues
If you need help, please contact our Help and Support team.
Having a lot of trouble creating games the last few days:
- games often take a long time to match, or just don't match at all
- when they do match, my time often starts 10 seconds or so in to the game
- sometimes the clock counts down super quick, skipping seconds.
My internet connection is otherwise fast, not laggy and stable.