Username change PROBLEM

  • #1

    I was trying to change usernames. I clicked the change username thing, but its saying, "You can't change your username while you are logged in to Live Chess." Why so, even if my live Chess IS closed?

  • #2

    When you are doing this does clicking to change your username take you to this page: http://www.chess.com/home/change_username ?

  • #3

    Its okay now, thank you.

  • #4

    I'm having this problem too.

  • #5

    Try clicking on Home, refreshing your browser, and then clicking on your username in the top right of the page.

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