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Avatar of EscherehcsE
blueemu wrote:
jac1yn wrote:
So first, the normal questions. What browser and operating system are you using? Are you using any plugins or extensions on your browser? Do you run any additional security software (firewalls, antivirus, etc.)? Are there any other programs running in the background (skype, netflix, etc.)?

I'm having the same problem.

My 2 cents...Do a good malware check of your system.

Re plugins:

Start by updating or getting rid of that ancient version of Adobe Acrobat Reader.

Java - You're better off without it. I understand you want to play the computer. You'll have to decide on this one.

McAfee - I don't know anyone who says anything good about this one.

Silverlight - Do you need it? If not, dump it.

Consider installing the NoScript extension.

One last suggestion - Even if you update the plugins, if you're going to run stuff like Java and Flash and watch the Chess.com ads (some of which could be malicious), set up a regular user account and run that instead of an administrator account. (Only use admin to do installs and updates.) That way, even if you get attacked, the malware will have a harder time taking over your system.

Avatar of EscherehcsE
RonaldJosephCote wrote:

                When ever somebody post something I don't like, or an insult, I shoot the screen

Bubba shot the jukebox...

Avatar of RonaldJosephCote

             FOX NEWS is reporting that the plane that the're looking for, flew right through the data stream of chess.com.  It interupted everything.

Avatar of rtr1129
EscherehcsE wrote:

Have you run Combofix before, and if so, was it fairly easy to use? I was previously aware of the program, but I was reluctant to try it because the Bleeping review cautions "Please note that running this program without supervision can cause your computer to not operate correctly. Therefore only run this program at the request of an experienced helper."

I run it frequently (I work in IT), and I run it periodically on my home computers when something doesn't seem right. It doesn't scan like normal antivirus. Instead of looking for known infections, it looks at how things behave on your PC. It finds things that are starting up that shouldn't be there, things that are hijacking other programs, and so on. So it is possibly dangerous, because it could delete a file that is not a real problem. I have run it for 5+ years and only had a problem once, and I can't say for certain that combofix caused it. That is why I said to disable your antivirus before you run it, because the antivirus works much the same way a virus works, hooking into the system at a low level. I also usually rename the .exe file, because some infections will block it from running if they see the filename combofix.exe. You could always start with a Malwarebytes scan if you are worried.

Once you run it, just let it run to completion, only answering questions if it prompts you. Sometimes it will reboot and continue running after you log back in. Let it run until it opens a Notepad window the the log of what it did. Sometimes it can take a long time if there's a bad infection. In other words, don't try to be browsing the web or anything while it's running.

Avatar of RonaldJosephCote

         rtr1129;  I know very little about computers. Is system mechanic from iolo good ??   You work in IT.  We need to be friends

Avatar of EscherehcsE
rtr1129 wrote:
EscherehcsE wrote:

Have you run Combofix before, and if so, was it fairly easy to use? I was previously aware of the program, but I was reluctant to try it because the Bleeping review cautions "Please note that running this program without supervision can cause your computer to not operate correctly. Therefore only run this program at the request of an experienced helper."

I run it frequently (I work in IT), and I run it periodically on my home computers when something doesn't seem right. It doesn't scan like normal antivirus. Instead of looking for known infections, it looks at how things behave on your PC. It finds things that are starting up that shouldn't be there, things that are hijacking other programs, and so on. So it is possibly dangerous, because it could delete a file that is not a real problem. I have run it for 5+ years and only had a problem once, and I can't say for certain that combofix caused it. That is why I said to disable your antivirus before you run it, because the antivirus works much the same way a virus works, hooking into the system at a low level. I also usually rename the .exe file, because some infections will block it from running if they see the filename combofix.exe. You could always start with a Malwarebytes scan if you are worried.

Once you run it, just let it run to completion, only answering questions if it prompts you. Sometimes it will reboot and continue running after you log back in. Let it run until it opens a Notepad window the the log of what it did. Sometimes it can take a long time if there's a bad infection. In other words, don't try to be browsing the web or anything while it's running.

My system's not acting up now, but I might try Combofix soon just for fun (I'll make a system image first). Should I run it in an admin account, or is it OK to run as a limited user and enter the admin password if prompted?

Avatar of rtr1129

I usually run it as an admin account. I'm sure I've run it as a non admin at some point but I don't recall if it caused any problems.

Avatar of EscherehcsE
rtr1129 wrote:

I usually run it as an admin account. I'm sure I've run it as a non admin at some point but I don't recall if it caused any problems.

Many thanks for the advice! Smile

Avatar of RonaldJosephCote

       rtr1129;  Are you familiar with System Mechanic from iolo technologies??

Avatar of rtr1129

No, I'm not familiar with System Mechanic

Avatar of JustinJ_FairfieldU

I have the same problem, but only when I run it from firefox on my Linux pc and only on chess.com pages with videos.  I would say this is probably a flash player problem, not a malware infection.

Avatar of blueemu
EscherehcsE wrote:
blueemu wrote:
jac1yn wrote:
So first, the normal questions. What browser and operating system are you using? Are you using any plugins or extensions on your browser? Do you run any additional security software (firewalls, antivirus, etc.)? Are there any other programs running in the background (skype, netflix, etc.)?

I'm having the same problem.

My 2 cents...Do a good malware check of your system.

I've kept my system pretty clean of malware. In between posting my specs and receiving your reply, I did in fact update my Acrobat. Regarding Silverlight... as odd as it sounds, that's probably Adobe Flash... which for some bizarre reason Firefox claims to recognize under the name "Silverlight".

Thanks for your advice... I might add a standard user account for surfing.

Avatar of EscherehcsE
blueemu wrote:
EscherehcsE wrote:
blueemu wrote:
jac1yn wrote:
So first, the normal questions. What browser and operating system are you using? Are you using any plugins or extensions on your browser? Do you run any additional security software (firewalls, antivirus, etc.)? Are there any other programs running in the background (skype, netflix, etc.)?

I'm having the same problem.

My 2 cents...Do a good malware check of your system.

I've kept my system pretty clean of malware. In between posting my specs and receiving your reply, I did in fact update my Acrobat. Regarding Silverlight... as odd as it sounds, that's probably Adobe Flash... which for some bizarre reason Firefox claims to recognize under the name "Silverlight".

Thanks for your advice... I might add a standard user account for surfing.

I'm pretty sure that Adobe Flash is listed in Firefox as Shockwave Flash. I know, it's very confusing. I'm also pretty sure that Silverlight is really Microsoft Silverlight.

Avatar of wishiwonthatone
blueemu wrote:
jac1yn wrote:
So first, the normal questions. ....

I'm having the same problem....

Dude your description in post #14 is SPOT ON. That's exactly it.

I took the advice of many contributors to this thread and so far haven't had the problem again, but I've been traveling and haven't been in the forums much. But thanks, all, for your willingness to help by providing such good suggestions.

- Woof

Avatar of jimstaplja1

i have a paid membership. why am i being ask to download Musix Search Chrome extension ?