Okay so I got the like award and the 3d glasses award which is absolutely amazing but I still didn't get the tweet award one but it's ok if it doesn't come I'm happy I got the others at least
That one should work exactly the same as the Like one. Just by clicking on the Twitter button/image.
Okay so I got the like award and the 3d glasses award which is absolutely amazing but I still didn't get the tweet award one but it's ok if it doesn't come I'm happy I got the others at least
That was me should work exactly the same as the Like one. Just by clicking on the Twitter button/image.
Wait that was you? That's cool I ignore the email I sent Cas its basically the same I will say so yes I was going to ask about the tweet award I did it as the same as the Facebook award and please don't send me anymore diamond membership because that's a waste considering I'm not daily on chess but honestly thank you dearly for the membership
Oh I almost forgot do I send the proof to the support thing or where should I show the proof
Okay so I got the like award and the 3d glasses award which is absolutely amazing but I still didn't get the tweet award one but it's ok if it doesn't come I'm happy I got the others at least
That was me should work exactly the same as the Like one. Just by clicking on the Twitter button/image.
Wait that was you? That's cool I ignore the email I sent Cas its basically the same I will say so yes I was going to ask about the tweet award I did it as the same as the Facebook award and please don't send me anymore diamond membership because that's a waste considering I'm not daily on chess but honestly thank you dearly for the membership
I had a typo as well. I didn't do anything.
Ok then so if I want to report something again do I go to support and ask for the awards I didn't get?
If so how do I proof that I went throughout all My stats without taking like 10 screen shots
Ok then so if I want to report something again do I go to support and ask for the awards I didn't get?
If so how do I proof that I went throughout all My stats without taking like 10 screen shots
I really don't know how support handles things like that.
But I just verified both Statistician and Tweet works as expected, at least on the website.
Well statistician is going be hard to proof but I have 2 screen shots of my posting 2 games I won on Twitter and there's like a day gap between them any ideas what I should screen shot for the stats thing or no?
Well statistician is going be hard to proof but I have 2 screen shots of my posting 2 games I won on Twitter and there's like a day gap between them any ideas what I should screen shot for the stats thing or no?
It's certainly up to you but I tested both on the website and both awarded correctly.
Well statistician is going be hard to proof but I have 2 screen shots of my posting 2 games I won on Twitter and there's like a day gap between them any ideas what I should screen shot for the stats thing or no?
It's certainly up to you but I tested both on the website and both awarded correctly.
Well I kinda have no chose since it's not getting given to me when I did what was said to do for the award
Also sir can you give me the link to go report the things
Here's site support~
https://support.chess.com/article/346-contact-us
Same link as in post #16 by Martin.
How do you get the 'Gift Wrap' award. I bought my son a Gold Membership, no award yet.
It's possible it's bugged. You may want to open a ticket with support.
Thanks for the assistance.
Any idea how long it usually take to get a response? I submitted a ticket yesterday.
Thanks for the assistance.
Any idea how long it usually take to get a response? I submitted a ticket yesterday.
It shouldn't take long, maybe a few days but probably quicker.
Okay so I got all the awards from sending multiple tickets and now I'm super happy honestly amazing staff member and I got a gift of 15 days of diamond members i legit can't be any happier lol anyways this chess community is amazing thank you all.
If you need help, please contact our Help and Support team.
Also now I'm a diamond member but I don't have the vip award like the support thing