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why are my chess insights not updating?

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sharggg

Im having the same issue where my insights are only showing a handful of games. Upgraded from platinum to diamond around 4 hours ago

Martin_Stahl
sharggg wrote:

Im having the same issue where my insights are only showing a handful of games. Upgraded from platinum to diamond around 4 hours ago

 

It can take a while for games to all run, depending on how many you have. If you've previously had Diamond and Insight had been generated then, it can still take a while for the games played while you didn't have that level to complete. If you don't see anything after 24 hours, repost.

sharggg
Martin_Stahl wrote:
sharggg wrote:

Im having the same issue where my insights are only showing a handful of games. Upgraded from platinum to diamond around 4 hours ago

 

It can take a while for games to all run, depending on how many you have. If you've previously had Diamond and Insight had been generated then, it can still take a while for the games played while you didn't have that level to complete. If you don't see anything after 24 hours, repost.

Alright thanks!

Timurcan29

Hey over 24 hours ago I bought Diamond again, but it didn't update. Could you fix it for me?

sharggg

Yeah same for me it havent updated yet

Martin_Stahl

Looks like you're both close to being up to date.