Hey over 24 hours ago I bought Diamond again, but it didn't update. Could you fix it for me?
why are my chess insights not updating?
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Yeah same for me it havent updated yet
My brilliant move counter in my insights is stuck at 3
Feb 16, 2023
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#46
asaf4805 wrote:
My brilliant move counter in my insights is stuck at 3
It's possible you only have 3
i analyzed the games and counted 7, i dont think i would make that big of an error
Feb 16, 2023
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#48
asaf4805 wrote:
i analyzed the games and counted 7, i dont think i would make that big of an error
Game Review and Insights don't run at the same depth and may not run the exact same code. So Brilliants found in the former may not be counted in the latter.
ah ok, its not really a big issue, just found it to be weird, thanks for the help!
Hey, I’m having the same issue as everyone else. Bought diamond a couple days ago and my insights have not updated. Any help would be appreciated
Feb 20, 2023
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#51
franky0202 wrote:
Hey, I’m having the same issue as everyone else. Bought diamond a couple days ago and my insights have not updated. Any help would be appreciated
Looks like you should be fixed now
I’m having the same issue. Insights not updating since I restarted my membership.
I recently restarted my diamond account as well, it’s been over 24 hours and insights haven’t updated to show new games. Any help appreciated, thanks.
Feb 21, 2023
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#54
robcanchess wrote:
I’m having the same issue. Insights not updating since I restarted my membership.
Looks like yours should be good.
Feb 21, 2023
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#55
JRSChess99 wrote:
I recently restarted my diamond account as well, it’s been over 24 hours and insights haven’t updated to show new games. Any help appreciated, thanks.
Yours should mostly up to date.
Feb 24, 2023
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#56
ethankaske wrote:
I have a Diamond account as well and have the same problem. I have played many games (ranked against people) in the last seven days and my insights show zero games played.
Yours appears good now.
Same issue here. It has been more than 24 hours now since my upgrade to Diamond but Insights won’t update for my more recent games (2-4 months).
Feb 27, 2023
0
#58
Kevschin wrote:
Same issue here. It has been more than 24 hours now since my upgrade to Diamond but Insights won’t update for my more recent games (2-4 months).
Looks like you're good now.
That was quick. Thank you!
Im having the same issue where my insights are only showing a handful of games. Upgraded from platinum to diamond around 4 hours ago
It can take a while for games to all run, depending on how many you have. If you've previously had Diamond and Insight had been generated then, it can still take a while for the games played while you didn't have that level to complete. If you don't see anything after 24 hours, repost.
Alright thanks!