Why does Chess.Com not Ban People who Sexually Harass?

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Avatar of Hart_Attack_Mk_2

I was playing a game yesterday, and a player started abusing me with phrases such as “[removed -- MS]is my favourite” and worse. I reported him I and NOTHING has happened. How can this be accepted on Chess.com? I would have expected a zero tolerance!

Avatar of LieutenantFrankColumbo

Report, block and move on.

Avatar of Martin_Stahl

It takes time for reports to be seen and staff to validate there are issues to address. They get a lot of reports every day that have to be checked