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Write your complains here and other things

AnaayahGhosh
You can write everything you like here even if any bugs we will solve it
MAXCLT

Time synchronisation is not proper .. observed time on my end was getting exhausted rapidly... Well may be I thought due to network delays in internet connectivity... Then even after switching connections this seems to persist....

Martin_Stahl
MAXCLT wrote:

Time synchronisation is not proper .. observed time on my end was getting exhausted rapidly... Well may be I thought due to network delays in internet connectivity... Then even after switching connections this seems to persist....

 

Your seeing lag, lag adjustments, and/or small disconnects.

 

https://support.chess.com/article/423-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

AnaayahGhosh

hi I think you all have a lot of problems type them right here

Martin_Stahl
AnaayahGhosh wrote:

hi I think you all have a lot of problems type them right here

 

People should create their own topics for issues or reply to a topic about the same issue.

 

Catch-all topics aren't useful and make it hard for other members and staff to be able to assist.

Lagomorph
AnaayahGhosh wrote:

hi I think you all have a lot of problems type them right here

This kind of comment helps no-one. Instant block.

sdheivai

I can't give to the one person because I have reached maximum no of pounding frd request what I do??????

Martin_Stahl
sdheivai wrote:

I can't give to the one person because I have reached maximum no of pounding frd request what I do??????

 

Go to Connect > Friends > Friend Requests on the website and remove some old ones.

TheAlphaBoy7

When I want to play a new game, as I push "Custom Game", It pops a Titled Player game up every time - not the same one, but it is doing this consistently.   It makes me have to get out of that and back to "Custom Game", which takes 5 seconds, but it is irritating me after doing it 50 times.   What can I do?

Martin_Stahl
TheAlphaBoy7 wrote:

When I want to play a new game, as I push "Custom Game", It pops a Titled Player game up every time - not the same one, but it is doing this consistently.   It makes me have to get out of that and back to "Custom Game", which takes 5 seconds, but it is irritating me after doing it 50 times.   What can I do?

 

You probably have the Live setting configured to Auto-watch the top game. Check that and disable it if it's enabled.

upayiou

COULD SOMEONE PLEASE,PLEASE, PUT A WHITE BACKGROUND BEHIND BLACK,S CAPTURED PIECES,WHEN PLAYING WHITE. TY IN ADVANCE,

SchaakMT

I changed the password to my account on my laptop, because I forgot the original one. But now I can't play any games anymore on my mobile device, it says I have an invalid login token. I suspect that I no longer have the right password set on my mobile phone, but I can't seem to change the password on that device. What should I do?

BudLightYR
My app has been broken for months. I can’t see the entire board.
Martin_Stahl
BudLightYR wrote:
My app has been broken for months. I can’t see the entire board.

 

Check out: https://www.chess.com/forum/view/help-support/zoomed-in-1#comment-60048580

 

LittleDragon045

I have been cited but I don't know what I did wrong, who do I reach out to to correct this?