You cannot create this challenge because your account is currently being evaluated by our Fair Play

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Avatar of -waller-

This has happened to me twice in a few weeks now playing 3|2. Last time, it was about a week before I could make challenges again I think (effectively stopping me from playing). Gonna assume it'll be similar this time.

Very interested in how this is triggered. Both times, it has happened immediately after playing a previous game when the challenge function was working. I've not used the chat or engaged in any "unsportsmanlike" behaviour, but I'm wondering if some people just give their opponents a "thumbs down" using the new feature whenever they lose and get mad - is this enough to trigger a temporary ban on an account? I'm guessing this since it's a recent feature addition.

It's annoying enough that I'll quit playing Live Chess here if it happens again (I'm already being prohibited from playing for a decent chunk of the time anyway!). Realise I'm not a paying member and it's hardly a potent threat, nor meant as such - just feedback.

Avatar of notmtwain
-waller- wrote:

This has happened to me twice in a few weeks now playing 3|2. Last time, it was about a week before I could make challenges again I think (effectively stopping me from playing). Gonna assume it'll be similar this time.

Very interested in how this is triggered. Both times, it has happened immediately after playing a previous game when the challenge function was working. I've not used the chat or engaged in any "unsportsmanlike" behaviour, but I'm wondering if some people just give their opponents a "thumbs down" using the new feature whenever they lose and get mad - is this enough to trigger a temporary ban on an account? I'm guessing this since it's a recent feature addition.

It's annoying enough that I'll quit playing Live Chess here if it happens again (I'm already being prohibited from playing for a decent chunk of the time anyway!). Realise I'm not a paying member and it's hardly a potent threat, nor meant as such - just feedback.

Did you write to support@chess.com? They can find out what happened. 

Fair play is different than good sportsmanship. When someone has a rating above 2000, games are reviewed more often.  If your games have triggered something, they don't automatically ban you, like some places. All accounts are manually reviewed before they are closed.

Meanwhile, you can join the Cheating Forum to vent your spleen.

 

 

Avatar of notmtwain

https://www.chess.com/forum/view/help-support/i-would-like-to-know-why-i-am-being-evaluated-by-the-fair-play-team-and-when-they-will-?

Believe it or not, you are not the first one with the problem.  

Avatar of -waller-
Manatini wrote:

FWIW I heard that, for the time being, they're not doing anything with the thumbs up / down.

Maybe you had some people report you?

Interesting, I guess that would make sense, they're probably trialling some algorithms using the data it gives them to see how it performs before putting it into practice.

I don't particularly need a response from support - they're busy enough, I can guess what they'll say and I know it's far from an accusation of cheating or the like. I'm not in fear of being closed (permanently)!

I do think that considering the frequency it's been happening (only been playing blitz here regularly again for a month or so, and it's occurred twice in that timeframe), the "punishment" seems a bit heavy-handed. I'm sure the staff are reviewing the performance of this policy constantly, anyway.

Thanks for linking the other thread, I see in the more recent posts there that people are also experiencing it repeatedly. I may go and check the Cheating Forum out on this.

Avatar of forked_again

It could be you are abondoning games?  Or are you cheating?  It doesn't have to come from an accusation.  

Avatar of jdcannon

I will get with our fair play team on this and DM you privately. 

Avatar of notmtwain

Looks like you are playing again as of today- August 6th.

Avatar of -waller-
notmtwain wrote:

Looks like you are playing again as of today- August 6th.

Not sure how you came to this conclusion, but no, it's not sorted yet. Site staff are being helpful, though.

Avatar of pumpupthevolume247

This has now happened to me when Ive only played 2 games in a few years all I do is tactics

Avatar of Martin_Stahl
TheProudBongCloud wrote:

Happened to me too no explanation disgraceful support team,  it should be my decision to use the Li bot against my 1200 opponents if i please no harm no foul but nooooo. Don't support these guys.

 

 

Using engines against other players will result in an account being closed.

Avatar of hicheese21

i cant play match bec it says im currently playing a game but im not