Anyone else having trouble loading the play screen?

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maximusrobot

I play on the website version on my phone because I was experiencing other crippling issues on the app.  But now I can’t even load the screen to play a match.  I’ve tried it on two different phones, in different browsers, but the screen simply won’t load.  I’ve updated the browser apps, cleared cache, etc, but nothing settles the problem and the chess.com online assistance is useless.  Anyone else experiencing problems ?  

Martin_Stahl
maximusrobot wrote:

I play on the website version on my phone because I was experiencing other crippling issues on the app. But now I can’t even load the screen to play a match. I’ve tried it on two different phones, in different browsers, but the screen simply won’t load. I’ve updated the browser apps, cleared cache, etc, but nothing settles the problem and the chess.com online assistance is useless. Anyone else experiencing problems ?

There's a known issue with older versions of Safari and Chrome 137+. For Safari, newer versions should work and for Chrome, the stable version should as well .

Staff are working on a fixes for the Chrome issue

maximusrobot

Ok thank you

Martin_Stahl

This should be fixed now

maximusrobot

Thank you for the update, it is indeed working now!