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WishMaster_89

Recently I have experimented the following bug: When I am watching another game and I change of window(I guess) then the game get bug and the time doesn't go correctly, the moves made on the board aren't ok, etc.. I want to know if somebody's else happens the same and how can I repair that problem..

thanks

WishMaster_89

some answers?

jaclyn

Sorry you're having problems :( Can you please let me know what browser and operating system you're using?  Any plugins on your browser at all?

Also have you tried a cache clear to see if that helps at all?

Dragonbice

They won't help you. They will ask about what OS and browser you're using 300 times and then they won't do anything.

Kansha

Actually, Jaclyn is an amazingly helpful person who has successfully solved problems for hundreds of members.

WishMaster_89

My OS is Windows 7 and my browser is Firefox (the latest version)

jaclyn
hessmaster wrote:
WishMaster_89 wrote:

My OS is Windows 7 and my browser is Firefox (the latest version)

Dude OS doesn't really matter as long as its not like Windows 2 or something...as long as ur browser is Chrome, Firefox, or Internet Explorer it is good -_- this is why i think pointless chess.com ask about browser and OS cause they really dont matter

The reason we ask for OS and browser is because we need to know how to replicate the problem. Sometimes bugs show on Mac OSx that won't show on Windows or Linux. Sometimes bugs show on IE that don't show on Safari or Chrome :)

@Wishmaster_89- Have you tried a cache clear recently?