Can't play Live Chess with a friend!

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Avatar of PoloPipa
A message saying that my friend is not currently available for live games is displayed, although we both are online!

Please help! Thank you!
Avatar of baddogno

You both have to be logged in to the live server.  Just logging into chess.com isn't enough.  I'll go get you a link...

https://support.chess.com/customer/portal/articles/1444882

Live is in the second part of the article.  Hope that helps.  If you're on mobile, I don't have a clue.

Avatar of Nonnon1
Is it also possible when both are playing on the app on iPhone?