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Losing connection and losing games

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MikaSwede

Hi! I get disconnected, and when reconnected I found I have lost! Sometimes won games!! My clock is apparently ticking or I cannot be disconnected longer than a certain time. What is the fact here?

Phylar

While these two issues may be unrelated, there was some server issues about 3 hours ago which caused all games (far as I know) to discontinue. Recently there have been scattered reports of lag, which I assume is from the server issues. I speculate that they are working on it without dropping the server for maintenance which could be causing the lag. While I do not know if this is the cause of your issues, there is a good chance. I would recommend to refrain from playing temporarily or to contact staff via the Chess.com Ticket system.

Of course, if you do not mind continuing to receive the above issues you are free to play as much as you can handle ^_^