Unfortunately multi-games was being abused badly as players would simply leave a game in progress and start a new one just to irritate their opponent. There isn't much we can do to prevent it, though paying members are subject to having their accounts closed for abusing this. But for free members, the bad ones just don't care, and it is one of our top complaints.
Every day lots of "Hey, I was winning a game and my opponent just stopped moving with 10 minutes left to go in the game. So then I follow him and find out he just started a new game!!!"
I'm sorry that the actions of a bunch of bad-behavors ruins it for others.
Using a free account you can only play 1 game now? When did this change? I used to be able to play at least 3 games a month ago.
I'm finding a new site if this doesn't change soon. It's ridicilous.