The problem here maybe is your internet connection, this happens to me more often that my opponent doesn't move on 3 minutes (5min. blitz) not realizing that I had a red lag indicator (a small light near on your name) and it seems that I am the one who is now going to move. When your playing what is the color of lag indicator their? Green, Yellow, or Red?
nyLsel
How many times i complained regarding the time in live chess..now it happens again, when my playmates was already move, i immediately respond my move for just 3 seconds until 5 seconds..how it happen that my time always running out at all the time while i know my playmates responding a slow moved? now, i lose again 100 points because of this running out of time..weird!..weird!, because everytime i reach 1150 points rates, they always wants my rates back to less 200 points..really weird!