I've been locked out of taking my lessons for days and contacted tech support to see what the problem is and have gotten no response. Every time I try and take a lesson (I am a Gold membership), it tells me I have to upgrade to Diamond. Can someone help?
With Gold membership, you get 3 lessons per week. Diamond membership is the only level of membership with unlimited lessons.
You can see more here: https://www.chess.com/membership
I've been locked out of taking my lessons for days and contacted tech support to see what the problem is and have gotten no response. Every time I try and take a lesson (I am a Gold membership), it tells me I have to upgrade to Diamond. Can someone help?