Dear chess.com support.

Macca's situation is just plain unacceptable. Whoever banned him should be ashamed of themself.
The other case also seems unfair, it would be nice if support could not just ignore users randomly.
I have a sneaking suspicion that cc in general listens far less to its younger userbase, because users have frequently had issues at younger ages here with their accounts, far more so than the older folk. I certainly hope that's not what's going on, but really no matter how you dance around it, the core problem of this site is that staff is frequently biased in their moderation and usually does not properly address this.

I talked to Macca a tiny bit on a different platform about his closures, but I never imagined they were this unjust.

Chess.com is a corporate entity that only has one moral - sanitize the forums of anything remotely controversial to create a good brand image and make money. The support staff and moderation in the forums is barebones and thin intentionally - to save money. As far as cc is concerned, any member who takes extra attention is just money lost, unless they happen to gift a lot of memberships. Those people tend to get special leniency.

GIRL YOU ARE ABSOLUTELY RIGHT AND I COMPLETELY STAND BY YOUR WORDS ON THIS AND NO WAY IN HELL SHOULD'VE HE BEEN BANNED EXPRESSING HES NEEDING HELP FOR FKN CRYING OUT LOUD WTF ? ? ?
YOU GO GIRL ! 👍
GIRL YOU ARE ABSOLUTELY RIGHT AND I COMPLETELY STAND BY YOUR WORDS ON THIS AND NO WAY IN HELL SHOULD'VE HE BEEN BANNED EXPRESSING HES NEEDING HELP FOR FKN CRYING OUT LOUD WTF ? ? ?
YOU GO GIRL ! 👍
Thank you, lmao.
That BOY BELONGS BACK AND NOW
Yes, he does. He's said that he misses otf very much, and he feels really bad because his best friend here, ash, closed her account after he left, and he thinks he may never see her again.
It isn't close, but I have no access to it.
Reminds me a bit of what happened with my @GNChessminator account. I lost the password (password reset didn't work), and after about a week, chess.com just closed the account.

I have enough material on the unfair things cc has done to write a novel by now.
Girl... let it just continue to add up on them and perhaps one day a nice fair deal will come about and THINGS GET HANDLED.

It is quite a shame that he has shown suicdal remarks on Scribblehub. I hope he gets the opportunity to talk to the friends he has made here and connect with others like we all do every day. It would be devastating knowing that I couldn't return to the forums, and even worse, say goodbye to my best friends.

That BOY BELONGS BACK AND NOW
Yes, he does. He's said that he misses otf very much, and he feels really bad because his best friend here, ash, closed her account after he left, and he thinks he may never see her again.
Yo that's fkd
It is quite a shame that he has shown suicdal remarks on Scribblehub. I hope he gets the opportunity to talk to the friends he has made here and connect with others like we all do every day. It would be devastating knowing that I couldn't return to the forums, and even worse, say goodbye to my best friends.
Zactly, girlie.
Well, AA is online. Maybe he'll look into this. Or maybe you'll be banned. I would say "keek", but It's happened before.