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Avatar of AlCzervik
pam234 wrote:

You may well be right but at least I'm trying to help a friend who has been muted unfairly. She is also an Admin of Team Scotland where I am a SA. I fight hard for my members and my Admins. Don't feel that I should be criticized for this. Do you not support your members or your Admin team?

this is a strawman. here and in rjc's pet topic i am presenting evidence of how the site acts/reacts. there is nothing personal about it. 

Avatar of AlCzervik
pam234 wrote:

I agree Jamie and a very successful business it is too. However if you continue to treat your customers badly they will start leaving in droves. There are plenty of other chess sites out there. Also members will choose to to stop paying for the premium accounts. That will not lead to a healthy balance sheet.

well...

people leaving due to mismanagement has been happening already. the problem is that each valued individual that leaves is then "replaced" by 100 kids, some of whom have paid accounts from their parents. 

so, while your theory makes sense, reality is the bottom line both you and jamie reference. it's quantity over quality. 

Avatar of RuffledZest

I am a good boy

Avatar of Retired_Workaholic
AlCzervik wrote:
pam234 wrote:

My formal complaint has now gone to Erik. I won't be ignored or fobbed off. 

this makes the incorrect assumption that, because you have contacted erik, your complaint/inquiry will not be ignored. he claims to not be involved in some things anymore. You know, like mutings, behavior of staff and mods, and pretty much anything having to do with the members.

Sadly you're correct on this. Emails like this tend to get forwarded to support. Erik, even going back too 2012 used to log in too over 200 emails in his inbox, I dread to think how many he gets now. He delegates, part and parcel of being CEO with staff to handle certain queries and complaints.  Jamie has had a rough lockdown year both on and offline, and had said not long ago she'd had enough and was going to close her own account. From what she said, it was a multitude of things. 

Avatar of RonaldJosephCote

                                                           

Avatar of pam234

If I was in Jamie's shoes I'd be tempted to close my own account and join another site.

Avatar of RonaldJosephCote

   I was angry when I got muted but after talking to Kohai she said...."just take a break"  I did for about 6 months. I don't want to see Jamie gone but a vacation helps anybody.meh.png

Avatar of DrSpudnik

She's not active on the site and you make it look like a full-on dirt nap. 

Avatar of RonaldJosephCote

   Well it IS the "Dead Forum Files"happy.png  When her mute has been lifted, we can call it a miracle. shock.pngshock.pngshock.png

Avatar of DrSpudnik

Others may characterize it differently.

Avatar of RonaldJosephCote

    I wanted to post this in my "Can Someone Make Sense Of This?" thread but I hit my 5 post limit....cry.png   So, I'm watching Ancient Aliens                                       
       and I find out that they have captured Bigfoot..shock.png  Turns out he's quite a good Chess player.surprise.png  The're holding him for ransom. They want $5 million dollars from Chess.com, and they want it in Bitcoin. Not only that, but they want ME to bring them the money from Erik. So I've only got 1 question for Mr Albest                                                                                                               

Avatar of RonaldJosephCote

    There's SO much "Debris" falling all over the world for tomorrow night's season Finale that signs like THIS are popping up all over the country! shock.pngshock.png           We must get Rhyan & Finola renewed for Season 2. happy.png                                                   

Avatar of DrSpudnik

Don't be an asteroid!

Avatar of AlCzervik

season finale? it seems you first mentioned the show just a few weeks ago.

Avatar of pam234

Ron, Lou SA of Team Scotland has now been muted! WTF is going on?

Avatar of RonaldJosephCote

    IDK what's going on Pam but it was a tough week on Chess.com.......Jamie got muted......GChess got demoted.....now Lou...... there was also a job offer that went out to many members.......https://www.chess.com/forum/view/general/jobs-chess-com  

Avatar of RonaldJosephCote

   Al..... I know it "seems" like a few weeks ago but, actually there's been 12 episodes and 13 will be the finale. Many yrs ago a standard run would be 22 episodes.....I'm going back to the 70's.  Hollywood wants quicker results.....if you don't have viewer-ship in 12 weeks,....you don't get renewed. Katy Segal had a new show about Erin Brockovich called "Rebel". It got cancelled after 7 episodes...meh.png  After their 1 season, the "X-Files" was questionable.surprise.png..... but then it took off for another 9 seasons.

Avatar of pam234

At present Ron I would not work for chess.com for all the tea in China. So many of the mods and staff are idiots! I do not include you in that statement Martin.

Avatar of Woollensock2
+1 👍
Avatar of RonaldJosephCote

  I'm looking at the T.V line-up.....you know, the big list that tells you what's on TV. And they have a show called...."Back To Amish".surprise.png  I'm thinking, wait a min.... the Amish don't believe in electricity...they don't have televisions.                Hey, I'm being bamboozled here! angry.png     From "Ancient Aliens", I'm learning about the Indian tribe....the anasazi.  I believe there the people that invented anesthesia....wink.png

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