rating goes down though i won the game..

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lusi47

hi, the 19.3.2016 my rating was 1854, after that i won a game but my rating lost 24 points and was now 1830...this was on 21.3.2016.

how is this possible?

thanks in advance and greetings from lusi47

notmtwain
lusi47 wrote:

hi, the 19.3.2016 my rating was 1854, after that i won a game but my rating lost 24 points and was now 1830...this was on 21.3.2016.

how is this possible?

thanks in advance and greetings from lusi47

That is a good question.

I would write your question to support using the contact form-  https://support.chess.com/customer/portal/emails/new