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Premium Auto-Subscription Cancellation?

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dennyhan

Hello, I would like to cancel my diamond premium account auto-subscription.

However, when I went into the FAQs, it only mentioned the profiles tab, but didn't specify where in the profile tab.

Can anyone tell me where, exactly, the button is?

Thanks

Martin_Stahl

If you are v3, the link in the following doesn't work: https://support.chess.com/customer/en/portal/articles/1444834-how-can-i-end-my-premium-membership-subscription-

 

I'm on mobile right this second, so the settings page for v3 doesn't work. I'll try and post the answer a little later for that,  if no one beats me to it.

Martin_Stahl
Martin_Stahl wrote:
...

 

I'm on mobile right this second, so the settings page for v3 doesn't work. I'll try and post the answer a little later for that,  if no one beats me to it.

 

Not seeing how to do it on v3 ... might be that it isn't implemented yet since I'm getting a message that upgrades are currently only on v2.

dennyhan

So... the V3 is the one with the toolbar on the side, and the V2 is on the top, right?

Martin_Stahl

Well, by default v3 also has the menus on the top,  except in Live, but if yours is on the side you are in v3.