[POST DELETED
Even if this is a joke, if you ask people for their personal and banking information again, I will close your account immediately, no questions asked.
Moderator.]
Refund
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Nov 14, 2011
0
#3
Please don't email anyone your account and banking information.
That's not cool valymer.
Nov 14, 2011
0
#4
YesItsMeAgain wrote:
I want to cancel my chess.com membership with a full £62 refund. It said that there were 30 days to get a full refund
Have you submitted a ticket to Billing asking for the refund?
I ask otherwise there may be cross wires if I handle this for you and you've already spoken with another member of staff and they are doing this for you.
[COMMENT DELETED]
You are the first member of staff Im speaking to
Nov 15, 2011
0
#7
I've passed this to my colleague in Billing for you. He'll get this fixed for you :)
Nov 15, 2011
0
#8
YesItsMeAgain, please see the message I have sent you regarding this issue.
I've looked and [EMAIL ADDReSS REMOVED BY MODERATOR] @yahoo.com is my paypal username.
I want to cancel my chess.com membership with a full £62 refund. It said that there were 30 days to get a full refund