Maybe refresh, that's what I've done. But switching tabs is probably not the best strategy if you are trying to win.
A Serious Glitch This Time
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This has happened to me on numerous occasions. In my most recent game, I lost, seemingly due to abandonment, like I closed the tab out of rage. In truth, I switched tabs. Every time I switch tabs, there's a chance the site will deem it a disconnect. Here's a link to the game for proof: https://www.chess.com/game/live/36601811483