ad pops up during game

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Avatar of Bramblewild

During a recent game I was playing, an advertising video popped up, covering the whole screen including the board. It was very confusing, and I didn't understand what was happening, which wasted game time.

I'm fine with the site having ads, but why would the site let those ads interfere with games?

Avatar of justbefair

They are not supposed to do that.

The site does not allow that.

Ads that do that can be reported to chess com. https://support.chess.com/en/articles/8647548-how-do-i-report-a-bad-ad