Well Hello, As you can see this is my first time posting here.
I'm here to ask why hasn't Chess.com implement like a sort of button to delete your card, Cancel your subscription easier, or something like that. I know they're trying to make you like enjoy the subscription and then you'll be happy with it then continue to pay for it... (how business works) Fair enough, but what's with not letting me delete my card? Come on dude, even if you say chess.com is safe, there are still people not comfortable with saving card in a website. I hate having to contact customer service and wait for a long time for them to reply, it's very inconvenient and through out this period I will be living in fear of possible data breach and seeing my card information (I tend to overthink but that's on me). Fine, I will contact your customer support. It's very inconvenient like I said, but i really hope they improve it in the future.
https://support.chess.com/article/585-how-does-membership-renewal-work
As to your card information, the site doesn't store card data, just the authorization information from the payment processor.
Well Hello, As you can see this is my first time posting here.
I'm here to ask why hasn't Chess.com implement like a sort of button to delete your card, Cancel your subscription easier, or something like that. I know they're trying to make you like enjoy the subscription and then you'll be happy with it then continue to pay for it... (how business works) Fair enough, but what's with not letting me delete my card? Come on dude, even if you say chess.com is safe, there are still people not comfortable with saving card in a website. I hate having to contact customer service and wait for a long time for them to reply, it's very inconvenient and through out this period I will be living in fear of possible data breach and seeing my card information (I tend to overthink but that's on me). Fine, I will contact your customer support. It's very inconvenient like I said, but i really hope they improve it in the future.