I just got sent literal 🌽 there’s no excuse for this when there are kids playing on this website. I also get called a slur every other day and I never get messages mentioning about their banning. Please change this I want to play on this website if I can
If another member does something against the site TOS you should be reporting them and potentially blocking.
https://support.chess.com/en/articles/8562517-how-do-i-report-someone
That said, if you report someone, you won't normally see the action taken unless the account is closed and you're monitoring the account or account content.
You can also restrict messages to friends only to help minimize potential issues.
I just got sent literal 🌽 there’s no excuse for this when there are kids playing on this website. I also get called a slur every other day and I never get messages mentioning about their banning. Please change this I want to play on this website if I can