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Chess.com android app bug in messages

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yassine_saf

This is a report of a bug in the android app of chess.com, it's not about the website but i'm posting it here anyways. it's about the messages between users, someone sent me a message and I tried to reply and as soon as I passed a few words what I typed disappeared and the last word is what remained, I know this is happening because the text wraps because there isn't enough space, but if that's the case there should be a way to scroll and see what's been typed before, I could type my text somewhere else and copy paste it but that's BAD user experience. Here is a video showing how this happens: https://youtube.com/shorts/PExTby5mr10

Martin_Stahl
yassine_saf wrote:

This is a report of a bug in the android app of chess.com, it's not about the website but i'm posting it here anyways. it's about the messages between users, someone sent me a message and I tried to reply and as soon as I passed a few words what I typed disappeared and the last word is what remained, I know this is happening because the text wraps because there isn't enough space, but if that's the case there should be a way to scroll and see what's been typed before, I could type my text somewhere else and copy paste it but that's BAD user experience. Here is a video showing how this happens: https://youtube.com/shorts/PExTby5mr10

One possible workaround is to start a new message with the member. That screen increases the text box as you type and once it gets up to the max size it's scrollable.

Martin_Stahl

I asked about this and devs have noted the issue for a fix

dusan

Fixed. Should be available in the next update.

Martin_Stahl

Version 4.2.6 has this changed and is rolling out.